Returns/Refunds

Returns - 14 days
If you have purchased an item you either no longer require or is faulty you have 14 days to return the item to us.  After 14 days unfortunately we are unable to offer a refund or exchange. 
Items must be unused and in the original packaging to be eligible for a return.

Non returnable items: 
Sale items
Gift Vouchers

When returning items to us we require a receipt/proof of purchase to be able to issue a refund or exchange

Refunds will be processed once returned items have been received and checked by us, we will notify you by e-mail when the refund has been processed. 

When returning unwanted items the delivery and returns postage cost will not be reimbursed, if items are faulty Material Needs will refund the delivery and returns postage cost.  

To return product/s please package appropriately to ensure no damage can be sustained during shipping and mail the item/s to:
Material Needs
79 High Street
Burnham-On-Sea
TA8 1PE